help with shopping
How To Use Our
- Select an menu item from the left hand menu i.e trousers
and this will display all the items within this section
of the web site.
- To view more information about the item, double click
with your left hand mouse button on either the title
of the item, the photograph or the Info
- The web site will then display comprehensive information
about the item.
- To purchase, select the Colour and Size of
the item and press the buy it now button
- This will place the item inside your Shopping Basket.
- You can now either purchase the product (see below) or
continue shopping by pressing the Continue Shopping button
To Purchase Items On The Web Site
- Select Your Location from the menu - this will
determine the amount of postage and shipping you will be
- Review the items that you have placed in the shopping
basket. If you no longer require an item you can press the
Delete button next door to each item. The total will
appear on the right hand side of the screen.
- Select the Postage Method
- Select your Preferred Currency
- Select your payment method
- All our credit payments are carried out by Protx on a
secure server. We do not store your credit card numbers
on the site.
- Complete the Billing and Delivery details
- Press the Send Order button
- You will then be redirected to the Protx web site, where
you will be asked for your credit card details. Protx will
then authorise the transaction and once this is complete
you will be sent a email confirming your order.
To Ordering Via The Web Site
As well as ordering from the web site, orders can be placed
by phone, fax and post. More details can be found on the how
to order page
Happening With My Order?
As soon as you place an order, you will be send an email verifying
your order and giving approximate delivery dates. If there
are any delays with your order, you will be notified by email
Although we will keep you informed about your order, please
call us on 0870 005 7080 or email us on firstname.lastname@example.org
if you require further information.
Your order will be dispatched during the next working day
when the item is in stock. Please allow a further 3-5 working
days for delivery in the UK (and up to two weeks outside the
UK). Should any item not be in stock, we will notify you immediately
and inform you of the expected delivery date.
There are 3 services for you to choose from. A signature is
required with all our deliveries so we suggest that you give
us an address and telephone number of someone who will be
in (work address, neighbour, friend etc.).
- Standard delivery - Costs £4 and will be delivered
by Royal Mail.
All items in stock will be dispatched within 2 working days
should take up to 3 - 5 working days to arrive.
- First class registered delivery - Costs £8 and is
service but a signature will be required on delivery. It
arrive the following day after an order is placed.
- Overseas orders (Credit Card Only) - Europe £6,
Rest of the
World £12. You can call us on +44 (0) 870 005 7080
or send us an
email to email@example.com
or order from our website www
ethicallyme.com. Local import duties may be payable
We have tried to order enough stock, but some items do sell
better than expected. As stated in the catalogue and on the
web site, some of our garments are limited editions. If an
item you request is out of stock, we will notify you immediately
and give you the details of delivery times. If you would like
to check availability, call us on 0870 500 7080 or email
It takes 4 weeks to produce the garments from ordering the
fabric to manufacturing and delivery to us. Unfortunately,
as a small and new company, we cannot hold large amounts of
stock so we have to reorder as required. As we grow and learn
our customers' tastes and buying patterns, we hope to have
larger quantities of available stock.
Can I See
The Clothes Before I Buy Them?
We have a number of events that allow you to see our clothes
before buying them.
We do have "fun evening
shopping with friends" parties in the Greater London
area. If you contact us, we can either organize
one for you, or get you an invitation
for a party coming soon. We can also travel around the
country if you can guarantee us at least 10 people attending
We also have parties with charities acting as co-hosts. If
you are interested, please complete
Should you have any questions at all, we will do our best
You can call us on 0870 005 7080 between 9am and 6pm Monday
to Friday or email us on
We welcome your views on our service and products and would
appreciate hearing from you. Please send a letter to ethically
me ltd, 160C Knights Hill, London SE27 0SR or email